Shipping & Returns

At Beds With Deals, we’re committed to providing premium bedroom furniture with exceptional service. Our shipping and returns policies are designed to make your shopping experience seamless and worry-free.

Shipping Information

Order Processing

We process all orders within 1-2 business days of receiving your payment. You’ll receive an email confirmation with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer two convenient shipping options to suit your needs:

Note: Delivery times are estimates and may vary depending on your location and customs processing. We currently ship worldwide, excluding some Asian countries and remote areas.

Payment Options

We accept: Visa, MasterCard, JCB, and PayPal for secure, convenient checkout.

Returns & Exchanges Policy

We want you to be completely satisfied with your luxury bedroom furniture purchase. If you’re not happy with your item, we offer a straightforward returns process.

Eligible Products

We accept returns and exchanges for most of our premium bedroom furniture within 15 days of delivery, including:

• Beds and bed frames
• Bedside tables
• Chests of drawers
• Dressing tables
• Headboards

Return Conditions

To be eligible for a return or exchange:

• Items must be unused, in original condition, and in their original packaging
• All parts, accessories, and documentation must be included
• Proof of purchase is required
• Returns must be initiated within 15 days of delivery

How to Initiate a Return or Exchange

1. Contact our customer service team at [email protected] within 15 days of delivery with your order number and details about the product you’d like to return.
2. Wait for approval – Our team will review your request and send you a Return Merchandise Authorization (RMA) number if approved.
3. Package your item – Securely repackage the item in its original packaging, including all parts and accessories.
4. Ship your return – Include the RMA number clearly on the package and ship to:
   Beds And Accessories Sales
   Returns Department
   89 Charles St
   Stoke-on-Trent, GB CH5D 2NM
5. Wait for processing – Once we receive and inspect your return, we will notify you about the approval or rejection of your refund or exchange.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item arrived damaged or defective. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee we will receive your returned item.

Refund Processing

Once your return is received and inspected:

• We will send you an email notification about receiving your returned item
• We will notify you of the approval or rejection of your refund
• If approved, your refund will be processed to your original payment method within 5-10 business days
• Please note it may take additional time for your bank or credit card company to process and post the refund to your account

Exchanges

If you need to exchange an item for a different size or style:

• Indicate this in your return request
• Exchanges are subject to product availability
• If exchanging for a more expensive item, you’ll need to pay the difference
• If exchanging for a less expensive item, we will refund the difference

Damaged or Defective Items

If you receive a damaged or defective item:

• Contact us immediately at [email protected]
• Include photos of the damage and your order number
• We will arrange for a replacement or refund and cover all associated shipping costs

Questions?

If you have any questions about our shipping or returns policy, please contact our customer service team at [email protected]. We’re here to help ensure your complete satisfaction with our luxury bedroom furniture.

Thank you for shopping with Beds With Deals – where your dream bedroom begins with quality and ends with satisfaction.