Term and Conditions

Last Updated: [Insert Date]

1. Website Use

1.1 Eligibility

You must be at least 18 years old and have legal capacity to enter into contracts to use our website or make purchases.

1.2 Account Responsibility

If you create an account, you are responsible for maintaining the confidentiality of your login details and all activities under your account.

1.3 Prohibited Activities

You agree not to:

• Use our website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper working of our website
• Use any automated means to access our site without permission

2. Products and Services

2.1 Product Descriptions

We take care to accurately describe our premium bedroom furniture (beds, bedside tables, chests of drawers, dressing tables, and headboards). However, slight variations in colour or finish may occur due to monitor settings or natural materials.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

2.3 Non-Returnable Items

For hygiene reasons, bedding items (mattresses, pillows, duvets) cannot be returned unless damaged or defective. These are clearly marked on product pages.

3. Orders and Payments

3.1 Order Process

Your order represents an offer to purchase which we accept by sending an order confirmation. We process orders within 1-2 business days.

3.2 Pricing

All prices are in GBP and inclusive of VAT where applicable. We reserve the right to correct pricing errors.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that your payment information is accurate and you have permission to use the payment method.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping: £12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: For orders over £50 via EMS (15-25 business days)

4.2 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Delivery times are estimates and may vary due to customs processing.

4.3 Delivery Issues

You must inspect deliveries immediately. Report any damage within 48 hours to [email protected] with photos and your order number.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most furniture items (excluding bedding) that are:

• Unused and in original condition
• In original packaging with all parts/accessories
• Accompanied by proof of purchase

5.2 Return Process

Contact us within 15 days to initiate a return. You are responsible for return shipping costs unless the item is damaged/defective.

5.3 Refunds

Approved refunds will be processed to your original payment method within 5-10 business days after we receive your return.

6. Intellectual Property

All content on our website (text, images, logos) is our property or licensed to us and protected by copyright laws. You may not use our content without our written permission.

7. Liability Limitations

7.1 Product Use

Our furniture is designed for residential use. We are not liable for any damages resulting from improper use or assembly.

7.2 Website Availability

We strive to keep our website available but are not liable for any temporary unavailability due to maintenance or circumstances beyond our control.

7.3 Maximum Liability

Our total liability for any claim related to your purchase is limited to the purchase price of the item in question.

8. Privacy

Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect and use your personal information.

9. Changes to Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

10. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact Us

For questions about these Terms or our products:

Beds And Accessories Sales
89 Charles St
Stoke-on-Trent, GB CH5D 2NM
Email: [email protected]